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I found a solution that besides regular Kodi from android could be applied to Libre ELEC too. Please visit link down below for the install guide http://kodi.wiki/view/Add-on:Keymap_Editor Please visit link down below for user guide and comments from the other users...

Hi Remote itself is made for use with android,not with LibreELEC.This is why we have additional accessories list and upon that the same options can be accessed from the Kodi interface using the cursor icon.We will have this note in mind and see to find workaround regarding this problem. Thank...

Please message us to our email with your order ID on [email protected] Once we see details we will be able to provide you with further guidance. Please link the following thread in the message. Regards

It is dangerous to your box to use tools that can change the image from the root.Can you please try to run OTA updater app and see if your box is up to date? Can you please take a screenshots of the problem once you enter in the root app to gain access to the root? Regards

Hi,sorry for the misunderstanding . Can you please try to switch from Android to the OpenELEC and see if it would display the same results? On the android side,could you please go to preference settings and under hdmi cec try to turn it OFF and see if that changes the result. If you maybe have...

Can you please message us directly regarding this problem on our email so we could locate your order? Regards

Can you please try to re download the file,it may be that file got corrupted in some way,or could you try to do playback from the USB flash drive or external hard drive and see if there are any difference? On the android side you could also try to test playback in the MX player and see if it...

If box is not set up for internet connection at all,it can not be blamed for internet connection failing. If it was connected to wifi instead,please disconnect the box and try to test your connection on your PC by running speedtest in your web browser,rebooting your modem and if possible trying...

The box model stated in the first message is not one of ours.Can you please tell me if you are using one of our box models,we would be able to help more? Regards

Hi Can you please be more precise when it comes to resolution falling back to 1080p.does your TV fallback resolution or your box? As i can see that you use multiple devices,it may be that your TV set put the resolution to your devices and scale automatically to those. In this case you would...

Hi Can you please do factory reset on your box so you could return it to its default settings. It may be that some of the applications is started from the starts(automatically start when box boots up) that takes most of the internet connection. Regards

Hi,you can try to clear data on the particular app.That can work on any app and it does effect on having that app running on its defaults. If it still does not work it is due third party developer that you should message afterwards with the hardware spec provided from your box in order to get...

Hi Can you please try to do factory reset which will return your box back to its default state? Regards

Hi You can always return Kodi back to defailt in order to check if error occurs from your end or from the server. Regards

Hi Regarding any third party service you can try to locate their support email and write them down directly. Regards

Our DroidBOX Go model is good as any other box model it is general purpose device.Regarding the DroidBOX Go it does have special capability that let you use device as projector itself,so it can be use as a regular box,or with some other box/PC as a standard projector. Regards

Regarding LibreELEC,it is still something new and we are one of the first to implementing it so bug fixes are on the way.If you installed wizard on the LibreELEC can you please wipe LibreELEC clean and try to install single add on instead in order to test the performance properly? Also it would...

Can you please flash latest firmware(1.0.7) and then use the one from the guide from the top?

Hi In order to properly reset Kodi clearing data needs to be done.Now factory reset did had the same effect,but instead of 1 app it cleared the whole box. What i can recommend you is to run up to date Kodi that you can download either from the Google Play store or DroidBOX market. Also make...

Hi This is not how we categorize the updates.It all depends what you are using your box for.Depending on the use case depends if the update is minor or major release. Thank you for your time and have a nice day, Regards