Search results

Hi Can you please test web browser,youtube stand alone app,mx player offline playback and Kodi offline/online playback so we could see where does the problem occur. Please take a note that regarding add ons/wizard problems are expected due to holiday season. Regards

Hi Can you please perform factory reset and tell me if the problem still persist? Regards

Hi Once data is cleared on OTA updater app please click again onto the OTA updater from the app list and click on search through updates . Also make sure that you have enough free memory space in order to download and install the update. Please provide us info on the following. Regards

Hi Can you please check if error occurs on some other app or just by being idle on the home screen? Can you please tell how much time does it pass until box goes into reboot,can you check if it is heating up? It would help to clear data on your netflix app and/or perform factory reset if update...

Hi I can confirm the following,there are two Clear cache messages which one of them(first one)does reboot back to the android. We are working on fixing the problem. Regards and have a nice day ;)

Hi Please message us directly on [email protected] to sort the problem out.Thanks Regards and have a nice day ;)

Hi Please contact us on [email protected] in order from us to provide you further guidance. Regards

Hi Regarding the current message,this means that your box is already up to date. When it comes to the google play,we are working on the following problem,please download .apk file below and use particular google play version instead...

Hi If remote displays RED light that means that it is being charged,once it stops displaying it it means that it is already charged. Cam you please tell me if you properly inserted the USB dongle provided with the remote inside your box? Regards

Hi I can not advise directly on the setup procedure but yes in general that is how it should work. You would either download as .zip file and locate manually from the drive or add specific add on details manually from the file manager instead. Regards

Hi Kodi interface is the same as OpenELEC/LibreELEC while the one mentioned here compared to Android have additional features. If you would have to download files and install them manually,you can download them through your PC for example and use the flash drive for the transfer on to...

Hi Procedure for other remotes is similar as goal was to show distance provided and setup procedure in general. Regards

Hi Regarding the firmware update problem please contact us directly on [email protected] email us your order ID,link to the thread and tell us if you have LibreELEC on your device and/if you can provide us Screenshot as an attachment in the email of your box home screen that would help...

Hi If/when the update for the T8 mini is or any other box model will be released we will let you know.The same goes weather it will be direct update to another operating system version or bug fixes for the existing one or for built in applications. Regards

Hi Please take a note that in OpenELEC/LibreELEC you would have to set up VPN in order for it to have effect as settings on Android does not overlap with another operating system . Please take a look at the following guide below https://droidbox.co.uk/how-to/using-a-vpn-in-openelec/ Regards

Hi Thank you for your feedback,we will take a look at it. If the problem still persist please contact us by email on [email protected] together with the thread and order ID so we could see info regarding the problem and locate your order. Regards

Hi Please make sure that your DroidBOX is up to date by checking in OTA updater app current version of the OS that you are using. You may also want to try to perform factory reset to return the box back to its defaults and see if the problem still persist. If you do still experience the problem...

Hi Devices should be apart a few centimeters .Please take a look at the video below.Thanks

Hi We are currently getting look at the problem that occurs. Please download Kodi from google play store and use it instead for the time being until the problem gets solved. Something that may solve the problem:Try to disable Amcodec in system > video > acceleration. need "enable" only...

Hi You can either return skin under system>settings>appearance>skin>confluence(default one) or navigate to system>OpenELEC/LibreELEC>system>reboot to android and keep the custom skin in use. Regards