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Hi Please put the remote on charge if it was not charged already.Try to connect the remote with USB cable on your box and see if it would perform the same. If the problem still occur please contact us at [email protected] linking the thread to the forum and providing us order ID in the...

Hi It can be either due to the following app or the box itself. Simply test the app(custom launcher)on similar box with the same hardware/os version if possible and see if the behavior is the same. Easiest way to see if it is due to your box is try to install some other custom launcher.On our...

Hi Please take a look at the following FAQ page below https://support.google.com/googleplay/answer/2851696?hl=en Regards

Hi Please try to change resolution to 720p and under system settings>game settings try to set the smooth option ON,regarding the PS3. http://manuals.playstation.net/document/en/ps3/current/settings/index_gamesettings.html You can also take a look at upscaler settings. On the link above each...

Hi Its just not practical to do so.For example lets say that you stared with movie and did left from your box,your box still loads the buffering,CPU/GPU still needs to render the video itself and another video playing in the meantime could cause higher performance for no reason. Now lets say...

Hi There is no better or worse,it simply does depends on your use case.For example if you would have need for specific location,it would be much more better to use another VPN on the device itself,so you would not have to change router/modem settings that would change IP addresses for all...

Please connect ANOTHER usb keyboard(that does have the following keys). Sorry if i was not clear in the first message. Regards

Hi You can enter in the BIOS by pressing delete or F2 or F4 straight when power button is pushed up. BIOS will be accessible afterwards. You can also use external disk drive and make it bootable through BIOS. We do mainly suggest to use windows provided instead of having other version running...

Hi It all depends from your use case and its pricing.For example you can use both and use multiple locations instead of having one the same running on all devices. Regards

Hi If you would want to do video screen saver together with Kodi you would have to set up Kodi background transparent in order to see their menu and background however i am not sure if something like this is possible.Lets say that you do want to use Kodi you would use it to play other videos...

Hi Please connect your keyboard and hold ALT and while holding press TAB button.This will bring up recent app list. Afterwards you can use following guide below which will allow you to map custom keys to your likings. https://droidbox.co.uk/how-to/remapping-remote-control-buttons-in-android/...

Hi Can you please confirm if you are referring to Playstation 3 or something else? Regards

Hi Simply download app through the store,once opened press root option and all is done. However please take a note that if you do install custom unistallers that can work on rooted devices please take a note that the following can damage the ROM itself. The same goes for loading custom ROMs...

Hi If any of the problem like this occur,do not hesitate to contact us directly. You are more than welcome to write us on the forum instead,so other people can see how problem can be fixed . Regards

Hi It is not possible to upgrade RAM memory on the following box.It is soldered to the device and not upgradeable. Regards

Hi There seems to be problem with the widget on the backend at the moment.We tend to update the following however what you can do is install additional launcher from google play store,set it as default and set up any widget that you like,or simply ignore the widget and use the content provided...

Hi It is fully loaded but not preloaded with add ons There are difference in terminology and sometimes some people confuse one with another. Regards and have a nice day ;)

Hi The particular problem may depend on the specific app update and may not be common for each box so this is one of the reason why we do supply code only when contacted directly through phone,live chat or email [email protected] Regards

Hi You can download root apps through android google play store.SuperSU app should perform without any problems or similar. Regards and happy holidays ;)

Hi Regarding the SD card can you please take a look at the side of the SD card that you plugged in(faced backward and not forward-may depend on the box model that you have). Also you may take a look at a lock at the side of the SD card. You can use USB flash instead of the SD card if that is...