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This firmware covers the following devices: Device - Firmware type Retro Game v1.0 - Type 1A Retro Game v1.0 S - Type 1A or Type 1B Retro Game v2.0 - Type 2A Retro Game v2.1 - Type 2A or Type 2B Retro Game v3.0 - Type 3B Retro Game Plus (60Hz) - Type 3B Retro Game 300 - Type 3B (Dim Screen) or...

18/03/2021 Update: This guide is a little outdated! Please check the guide on our Knowledge Base instead! https://droix.zendesk.com/hc/en-gb/articles/360010904438 This guide shows how to install Windows on the CK2 should you need to do it. You will need: A 16GB or larger USB stick CK2...

We are getting new stock today or tomorrow. You can pre-order at https://droix.net/collections/retro-gaming-handhelds/products/rg350m-retro-gaming-console and we will dispatch as soon as they arrive. We also have the new Matte Black colour for pre-order.

On the VIP remote. When you hold down both the Home and the red programmable power button together, do both LED's flash for a moment or two?

Up to 128GB is supported and what we recommend as the highest. I have heard mixed reports on higher ones, but I have not personally tried any.

The USB dongles are uniquely paired to a remote, so one dongle i.e. Beelink one will not work with another remote. I cant provide exact information as it varies for each brand and make of TV, but check in your TV settings in the HDMI sources and see if there are options to power on/off...

Was it working before you installed the custom firmware? The BBC emulator is part of the custom firmware so unfortunately I can not guarantee it will work. Does it do it with other emulators? There is no a real time clock on the RG350, so you can set a time and it will update in real time...

Thanks for the update. The Beelink and TV turning off is a different issue. If you go into the settings on the Beelink, you will see HDMI CEC or similar named menu option. Choose this and turn off CEC. Now, when you turn off the Beelink, the TV should remain switched on, and switch on the TV the...

My guess is they are starting the browser in the wrong folder. If I remember right by default it starts in the external/2nd card slot, you need to change the folders to look into the internal storage. So first, find where on the storage the ROMs are, then update the emulators to start in these...

I have not tried to confirm, but it is likely 128GB as well.

We have had a few customers install RG350 firmwares and it wont boot. So for the moment at least I would not try installing them unless you plan to use another card or have a back up of the original firmware to go back to.

Are you installing the correct firmware for the RG350M? The RG350 firmware will not work on it and I dont think Rogue FW is available for the RG350M yet. The best thing to do would be to make an image of the original 16GB card, write that to the new card, then resize the card to make use of...

Hold down both the Home and the red programmable power button together. Both LEDs will flash for a moment, once they stop, press (once) the button on the other remote that you want to teach the VIP Plus remote to mimic. You may need to repeat this a couple of times until both LEDs flash again to...

I just replied to your other post as I saw that first. Please check that for some more information. Thanks.

It can crackle a little at the start and this happens on other devices as well. My guess would be audio buffer or something, but it should stop afterwards. Could you explain in some more detail what you mean by the screen buzzing. If it was purchased from us then we would be happy to set up a...

It depends on the apps as to which cameras are supported. Unfortunately there is nothing we are able to do about this as it is the app developers that need to add support for this.

You would need to program the power button on the remote so it can send the correct IR signal to the GT King. You will need the GT King air mouse to program the IR on the old remote though. If you still have the instructions it will be in there, if not let us know which model it is from the ones...

I have not tried it with the internal card, but you should be able to use up to 128GB card.

In case anyone else wanted to know, we have got the Rose Gold back in stock now.

Great, we hope you enjoy it!