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It sounds like the SD card has not been written to yet. We did run out of stock of the cards and was awaiting new ones to arrive and in a rush there may have been some that we had not written the games to. We do have to write each card before sending so to ensure that orders are sent out on time...

Thanks for the update. If you purchased it from us could you please email us at [email protected] with your order number and the issue with the SD Card and we will be happy to send out a replacement SD card to you. Thanks.

Thanks for the information. Could you email us at [email protected] with your order number or full name and post code and we can get a return for replacement set up. Thanks.

Do you have another Micro SD Card that you could try in the slot? That should tell us at least if the slot or the card has the issue.

If you have a PC with Micro SD Card reader, or a card slot on say a laptop, could you check the 64GB card on there. You should see APPS, MP3, ROMS etc folders?

To confirm, the buttons do not XABY on them? There are two Y buttons? I have not seen this issue or heard about it before. Does it do the same when switch on from a full boot, or only when from sleep mode? Updating the firmware will probably not fix this, but it is worth a try. You can find the...

Thanks for the update. Good to hear that fixed it. Thanks.

You can see our guide at https://droidbox.co.uk/how-to/how-to-change-emulators-default-folder-in-gmenu2x/ for how to located the SD card on the device.

There may be a chance the Micro SD Card is at capacity. I am working from home at the moment and do not have a RG300 with me to check exactly where the save games are kept. But put the card in a PC and check how much free space is left. If it is at capacity then it is likely there is a lot of...

A new version of Kodi "Leia" 18.7 has been released. If you are on Android 5 or above you will be able to update or download from the Google Play Store, check our guide here if you have not used it before. Or download it direct from Kodi at https://kodi.tv/ Changelog Audio Fix to not reset...

Apologies for the delay in replying, I am waiting to hear back if there is stock. We are working from home during lockdown so it can take a bit of time to get a reply from the office.

We have a save state overview at https://droidbox.co.uk/how-to/save-states-explained/ which might help. In the example we use the Genesis emulator which shows a screen preview when it saves. Could you try saving a game with this emulator and see if it creates a new slot with screen preview...

New beta versions of the firmware for RG350 and RG350M have been released. Among the changes are beta support for the HDMI output. You can find information on how to update the firmware on our guide at https://droidbox.co.uk/how-to/how-to-update-rg350-and-rg350m-firmware-with-opk/

As already explained, install the RetroFW it has the latest OS and emulators. 2 and 3 - You will need to open the device to see the board version and to remove the SD card to install the firmware. You can not update it any other way other than flashing the image via the method explained in the...

1 - It will have more emulators and games 2 and 3 - Please see earlier reply.

It is more up to date than the original firmwares. You will need to open the device to access the SD card, you will also need to fully overwrite the card. I would recommend backing up the SD card or using a different card to try it.

Good timing :) I just posted about the latest RetroFW firmware at https://www.droidboxforums.com/threads/retrofw-2-2-for-various-devices-including-rs-and-ldk-series.19463/. This is the best firmware for the RS series devices.

Each slot is up to 128GB officially. Some people have reported larger cards working but also that they may have issues. So I would recommend no larger than 128GB. Any good reliable brand will be fine.

The latest version of Super RetroPie for the GPi can be found at https://mega.nz/folder/Ai5inYJa#mR2BXoPX9jnVCn42jqRjIQ You can also check out the developers Facebook page at https://www.facebook.com/SuperRetroPie/ You can find a guide on how to flash a Retropie SD card image for the GPi at...

This firmware covers the following devices: Device - Firmware type Retro Game 300 - Type 3B (Dim Screen) or Type 2B (Bright Screen) Retro Game 300 - IPS Type 5B More information and the downloads for the appropriate devices can be found at https://github.com/retrofw/retrofw.github.io/releases...