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Could you please email [email protected] with your order number or the full name and post code. Our technical support team will be able to look into this and if needed we can set up a return for inspection. Thanks.

We do not have the original firmware on here but you can update to the custom firmware which has more features including more emulators and games by following the guide at https://www.droidboxforums.com/threads/rg300-custom-firmware-v271019.18025/ . It is worth upgrading and is the same process...

I can't tell off hand but if you could also email us at [email protected] with your order number, or the full name and post code the order was sent to and the issue. Our support team can look into it. Thanks.

To confirm you have disconnected the power cable. Press and hold the reset button and then connect the power cable. Wait until the Recovery Menu appears and you can release the reset button.

We have sold many of these and not had many reports (easily less than 5 customers) of even similar issues. If a customer purchases from us and does have this issue (or any other) we are happy to get it replaced as it is a fault.

This post will contain some common Questions & Answers and other information. Click on images for a larger version You can find additional guides such as formatting cards, reinstalling firmware, upgrading firmware, copying files and much more on our How To section. RG350 How To at...

Which apps did you install on them? For doing a factory reset. Are you holding the buttons down and then switching on the device while keeping the buttons held down? Also try another HDMI cable and if possible a different TV. It sounds like they are booting up but they could be at a...

Note: You will need a tooth pick, paperclip or similar item to press the reset switch. Please click on the images to show large versions. Disconnect the power supply from your DroiX X3. Using the tooth pick, locate the A/V port (as shown in the image below) on the DroiX X3 and gently insert...

Updating or reinstalling the firmware on the DroiX X3 is easily done with a SD Card or USB stick. Please click on the images to show large versions. You will need A Micro SD card or USB Memory Stick larger than 1GB up to 32GB A tooth pick, paperclip or similar item to press the reset switch...

Performing an OTA update on the DroiX X3 is very easy. Read on for a step by step guide on how to. Please click on the images to show large versions. Please first ensure that you are connected to the internet via Wi-Fi or Ethernet. From the home screen, scroll to the bottom and choose My...

Only on the newer droix.net website.

You should be able to find it at https://www.rghandhelds.com/

We just got the DroiX X3 back in stock yesterday at https://droix.net/collections/android-powered-tv-box-1/products/droix-x3 ignore if it still says pre-order as it may not have updated yet. The box is ideal for what you are looking for, a decent processor, plenty of RAM and storage and a good...

The One Netbook One Mix 3 Pro Platinum Windows 10 Ultrabook features a high end 10th Generation Intel Core i7-10510Y processor. It is a Quad Core, Eight Thread processor with speeds up to an amazing 4.5GHz. It has 16GB DDR RAM and 512GB PCIe SSD. Measuring approximately 204x129x14.9 millimeters...

The One Netbook One Mix 3s Plus features a high performance 10th Generation Intel i3-10110Y processor up to 4GHz (turbo frequency) with 8GB of fast DDR RAM and 256GB of PCIe NVME SSD storage while remaining in a easy to carry and comfortable ultrabook design and size. Running Windows 10, the...

The One Netbook One Mix 3 Pro features a fast Intel i5-10210Y processor supporting up to 4Ghz with 16GB RAM and 512GB PCIe SSD for the best performing ultrabook that is lightweight and small enough to fit in a jacket pocket. The Mix 3 Pro runs Windows 10 and has a 8.4 inch IPS touchscreen...

The MOQi I7s Gaming Smartphone features an Eight Core Qualcomm Snapdragon 710 CPU with a massive 6GB RAM and 64GB storage and a Micro SD Card slot to expand the storage up to 256GB. The Snapdragon CPU is a high end processor designed with gaming in mind, featuring liquid cooling to give the best...

The CK1 Mini PC features a choice of processors with the Intel Whiskey Lake Quad Core i7 and i5 processors, and RAM and Storage configurations. Both configurations have the Intel UHD Graphics 620 for fast up to 4K processing. The Intel Core i7 8565U runs up to 4.6GHz and comes with 16GB of...

We unbox and demo the soon to be released retro gaming handheld, the RG350M. The RG350M retro games console is an upgraded 2020 version of the best selling RG350 released in 2019. With it comes a metal alloy case, higher resolution 640x480 IPS display, low profile dual analogue sticks and dual...

Thanks for the update, glad to hear it is working now.