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Hello, Sorry about an issue. Can you please follow the below video to reset your device:

You can follow the below video guide to clear data and reload Wookie on Kodi:

I found the one link that is related to your query, hope it will help you out: https://forums.geforce.com/default/topic/886993/how-to-move-kodi-data-folder-to-external-media/

Regarding buffering you can also check the speed of your Internet by using the Speed Test Application which you can find under Apps. Also try to connect your Box to your Router through Ethernet cable and see if that gives you better results.

For installing Wookie on OpenELEC you can follow the below link: https://seo-michael.co.uk/tutorial-how-to-install-the-wookie-wizard-for-kodi/ While following this link at the end when you will click on Install Wookie then select Wookie Lite and click install. Also to switch back from OpenELEC...

Kodi is already installed on OpenELEC, you just need to install Wizard like Wookie on Kodi on OpenELEC side. You can follow the below link to install Wookie on Kodi: https://seo-michael.co.uk/tutorial-how-to-install-the-wookie-wizard-for-kodi/ While following this link at the end when you will...

It shouldn't need to be paired again once it is done. Also can you tell me which Bluetooth controller are you pairing with your Box.

Wish you all the best Dave, DroidBOX is surely going to miss you. Many thanks for all your help.

If you have already installed DBMC 16 then no need to install Kodi 16 from PlayStore and in Apps it will be shown as DBMC(ex Kodi). Also there is no major difference between the DroidBOX version of Kodi(DBMC 16) and PlayStore version but the DBMC 16 comes with some Tweaks and fusion installer...

Try to force Stop and clear data on Ace Player App and then try again and see if that works. Also you can uninstall the current version of Ace Player and install new version of Ace Player if it is available.

Hello Adam, Yes, you can install SATA HDD on T8-S PLUS upto 2tb and you can search Google for best 2tb SATA HDD's and you will get best results from there. For installing SATA HDD on DroidBOX you can follow the below video guide:

Hello Adam, First format your Hard drive and then try again and see if that works and if that doesn't work then you can download files on internal main memory and then move those downloaded files from internal memory to external memory(Hard drive) through Es file Explorer that will free up the...

By uninstalling Kodi you will loose all Add-ons that you have installed on Kodi. Kodi 16(Jarvis) is available in Google PlayStore, sign in into PlayStore then search for Kodi and you will get the latest version Kodi 16 then click on that and install. Also DroidBOX has released new version of...

If you wish to install Kodi 16 then try to first uninstall Kodi 15.2 from your device and then sign in into PlayStore and install Kodi 16(Jarvis). Also DroidBOX has released new version of DBMC (DBMC 16 based on Kodi) which you can download from the below link...

We are really sorry for the inconvenience. Can you please Email us on [email protected] explain your issue and the Appropriate department will look on to it.

Hello Jmaes, Check the storage of your device. From Home screen go into settings(Two cogs)>other>more settings>Storage. After clicking on storage check the Total space and available space and if the memory is almost full then you will need to clear data and reinstall wizard/build on Kodi. Also...

Once we will release an update for OpenELEC all the customers will get informed and then you can update Kodi on OpenELEC side.

The update has been released only for T8-S PLUS not for T8 or T8-S devices. If you wish to install DBMC 16 on your device then you can follow the below link to know how to update DBMC: https://droidbox.co.uk/blog/droidbox-media-centre-16-jarvis-based-on-kodi/ Also you can login into Google...

If you are trying to update T8-S PLUS then yes OTA has been turned off temporarily, our developers are working on it and it will be released soon.

You can follow the below video to fix screen issues on your device: