New box

[lubo1967]

Any ideas?
Got new box saturday. It updated today anf now only have a green screen

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[Nigelar]

Is the box supplied by droidbox?
See the advice in the duplicate thread you posted.

 

[lubo1967]

Yeah. I didnt post twice?

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[lubo1967]

Reset didnt work.

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[Nigelar]

Was it supplied by Droidbox (not Droibox).?

 

[lubo1967]

Yeah.

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[Nigelar]

In which case contact Droidbox support (contact form at the bottom of the forum page). Or phone them. You can also use the live chat facility mon-fri during office hours. Have your purchase details to hand.
Assume you have the Droidbox iMXQpro v2?

 

[lubo1967]

I have sent an email so shall await a reply. Yeah its that box

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[Nigelar]

Good luck. A factory reset normally resolves this type of problem. You did try a reset using the "toothpick" method rather than a soft reboot?
If you didn't, come back and i will post instructions.
At any rate keep us updated with the response you get from Droidbox as other users may benefit from the solution.

 

[lubo1967]

Yeah i tried that way. Thanks

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[lubo1967]

Plugged it back in and its working again. Although starts up direct to a blank kodi and now dbmc just crashes when i try to go into it. Weird.

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[Nigelar]

A reset will always clear out kodi.
Persist with dbmc - it sometimes takes a few goes to "stick".

 

[lubo1967]

I deleted kodi [emoji4] dbmc crashes the whole box

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[lubo1967]

Now have a black screen. Time to box it back up i reckon

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[Nigelar]

Before doing so, take my advice and talk to Droidbox. They may for example, be able to log in to your machine remotely and do some diagnosing.

 

[lubo1967]

Ill try ringing them tomorrow. Not overly optimistic tbh

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[Nigelar]

Well lets hope you are surprised.

 

[lubo1967]

Well i pulled plug for an hour. Box worked fine. Then it got hot and powered off again.

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[lubo1967]

Cant get hold of them and theres no link for livr chat on website.

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[angela]

Hi, Use the ( contact us ) at the bottom right of the page, you can get live chat that way.