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Hi, Go into your Es File Explorer and then from the left side menu Click on Tools and then click on "Show Hidden Files" ... Turn the Show Hidden Files on and then again go back to the HDD and see if you can see the files now.

Hello @Iceman99 For updating a T8 you have to do it manually by downloading the zip file on a Sd card and then updating it through System Update option in Settings>Other>System Update... For detailed instructions please check the blog post...

Hello... Can you try installing new look wookie on DBMC on your box and the install new look pack and see if the same problem occurs there.

Hello you can update your T8-S to the latest firmware which will also update Kodi and other applications on the box. To update your T8-S box please check the blog post by clicking on the below link: https://droidbox.co.uk/blog/t8t8-s-ota-update-12-11-2015/

Can you please try the retro pack and see if the same thing happens. If same thing happens again i think you should uninstall Kodi and then reinstall from playstore and add Wookie to it manually and you will not get any problems after that. Here is how to manually add wookie...

Check if the HDMI ports on the other TV is functioning properly. You can check by testing some other devices through HDMI on those TV's. Also make sure you are using the right adapter for each of these boxes.

Download a zip file through a T8-S. Can you please elaborate on what you are trying to do. If you are trying to install a zip file via a USB stick in XBMC then off course you can do it by going into XBMC>System>Addons>Install From Zip file> Root File System> Mnt> then you will need to check the...

Hello Robit. Yeah there seems to be an issue if you turn off the device without properly exiting XBMC which takes off the Retro Skin and then we are left with the option of installing the Retro pack again which is a long process. To evade this issue from happening again please remember to exit...

Put the zip file on your Sd card or USB drive. Then connect it to your box. Once you go into Open Elec side go onto System>Addons>install from Zip file> Root File System> Then go onto MNT folder and then check folders within and once you get your file install it.

At the moment their website is also down. So it looks like they are under maintenance. And their Facebook page has also not been updated recently... Looks like either they are under maintenance or either they closed their services.

Hello Terry... This is a very rare situation where after clearing the data and even factory resetting you are still getting the error. Please try to install App cache Cleaner- 1 Tap clean it is only a few mb app. If it installs you can 1 tap and clean all your box cache. After that you can again...

Hello.. It can be the wizard has been taken offline so you get this message. you will need to contact its authors and see if they can help you out on that. Additionally you can try this out for installing black box wizard...

Genesis is a good option thought you might need to wait a little.

Hello @jaypb007 There seems to be an issue as of now however you can try clearing data and re-installing wookie wizard as follows:

Hello @Grant Russell ... Sorry i earlier mistakenly had put a reply of another thread here. Solution to your issue is: Start your XBMC then go into System then Appearance then Skin then on right side you will see the skin name as Confluence click on that and then a popup window will appear and...

Sorry for not being clear above. I meant that on Monday senior tech specialists will have a look on this thread and they will try to help you out.

@Mabozza Above video post by Qaisir definitely worth looking for...

You are welcome @Grant Russell

Will have to wait for Monday guys... :)

Hello Toria... I did some digging on this and here is what i found out. When we go into XBMC if you have loaded up wookie wizard retro pack, you will find Video Addons on the main menu. Select Video Addons and now from the Thumbnails that it displays at the bottom you can click on search and...