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Hi Please make sure that SD card works from your PC but also box when booted to android .If SD card works make sure that it is not set to only read mode/lock mode(which you can see on SD card slide button if files are not readable/writable ). Regards

Hi Can you please clear data,this will return its settings back to its defaults. Regards

Hi This is mainly due to Kodi bug.The server does not provide feedback in time and the sound gets left out.Now if this occur it should not have any effect on the sound afterwards when you play the video. Regards

Hi When it comes to the LibreELEC it is in BETA please keep that in mind.Also please provide a feedback in the corresponding thread in order for us to be easier to pick it up . Regards

Hi When it comes to the components such as RAM and ROM this goes mainly to the industry having mainly mobile segment in mind. Regards

Hi Can you give us more details on your OS and the web browser that you were using and its version? If you experience problems like these please do clean all cookies and browsing history and try again or change your web browser.Best for try out is firefox and chrome/chromium. Regards

Hi I would recommend you to use apps such as android assistant or similar to manage running apps.You also have an option there to close apps automatically upon the boot among the others. Regards

Can you please return your Kodi back to its defailt bu clearing data or try to install another Kodi version which may have the better performance? Clear Data On XBMC/Kodi Here is how to: Go into Settings>Apps>XBMC/Kodi>Clear data and then again come back in XBMC from home screen . OR...

Hi People mainly update for the Kodi 17 however there is no reason for such as Kodi is Libre/Open software and it is not meant to deprecate in a long time. Now each option have its own advantages and usually older versions of Kodi would run faster.

Hi Subtext(subtitle) is installed additionally and it can depend on the add on that you are using.You can click on install from repository and locate subtext option under subtitle menu. You can also later on through the system settings set up weather you would like subtitle automatically or...

Hi Under settings(cog icon)>More settings>sound you can volume down notification volume. Regards

Hi We sell boxes loaded with apps but not pre loaded with add ons. It is something that is stated on our website, Regards and have a nice day ;)

Hi Can you please describe use case scenario that you are interested in so we could know how to help you further? Regards

Hi If i understand you correctly you wan't to cast screen from DroidBOX to 2 different televisions and control them from the main unit(3 units of TVs in total)? There are many methods for 1 additional device but it may be little tricky for more than 1 device. Regards

Hi If you are referring to the youtube add on inside Kodi it depends on the Kodi and the maintainer to update the add on. I would recommend to use stand alone youtube app and update the app through the google play store. Regards

Hi Both of your problems are not DroidBOX specific and not connected in any way.I would highly recommend to contact official seller of your boxes and get official help from them . We will keep the thread open if there are other users that own boxes similar that you mentioned but don't get your...

Hi You can use app below to map the custom keys https://droidbox.co.uk/how-to/remapping-remote-control-buttons-in-android/ You can also change the keyboard language in settings(cog icons)>mre settings>language and input and cross compare the changes. Regards

Hi When it comes to Kodi 17,you can take read at our blog post below. https://droidbox.co.uk/blog/its-here-kodi-17-or-bust/ Regards

Hi If you connected your box to ethernet it should work without any problems .Can you please see if your WiFi is connected to the router,or through the modem? Take a note that only one can work at a time(ethernet or wifi). Regards

Hi If you updated to Kodi 17 please clear data which will restore Kodi back to its defaults. Clear Data On XBMC/Kodi Here is how to: Go into Settings>Apps>XBMC/Kodi>Clear data and then again come back in XBMC from home screen . OR Settings> Other>More Settings> Apps>XBMC/Kodi>Clear data and...