Issues

[Mark Stradling]

Been using my Go for a few days with relatively few issues; however, today is quite different!

1) Focus is wandering, constantly having to adjust (never sharp)
2) Left-hand edge of image has a band of brightness (just brighter than the rest of the image)
3) Keeps powering off as soon as I launch an app
4) Crackling sound coming from inside intermittently
5) Went from 18% battery to 1% in the blink of an eye (literally!)

Something is quite obviously wrong with this thing...Any advice from support please?

 

[David Savage]

Best to get in touch with support by email, use the contact us at the bottom right of the page. Make sure you add your order ID and other details that might help.
You can also use Facebook and there main site has live chat too (office hours only).

Good luck