yes. if you didn't buy it off droidbox or it isn't a droidbox model i would probably see if the manufacturer/supplier can help you first as you seem to be disappointed with the product. if you have a general kodi query, however, we can do the best we can to help you.
did it for example come with all the addons installed or was it a clean kodi build and you did the install yourself using a wizard? (all droidboxes come with a clean install).