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As you can see from the thread and communication with other users box is not only to blame.There are many things that needs to be set in proper order such as operating system version,Kodi version,network connection and add on itself afterwards and many more. On some of these we can influence...

Hi You can use android assistant to kill the app runtime upon the box boot so processes/apps that you are not using are not activated at all. You can also clear data/cache and close apps after you finish using them. Regards

Hi You may want to take a look at the thread below https://droidboxforums.com/threads/kodi-17-on-android-4-4-devices.9707/ Regards

Hi If you purchase any device in the future and do experience the problems please do not hesitate to contact us as we tend to help our customers and resolve the issues that they are experiencing with.As you can see on our forum many problems has been covered already and solved .There are blog...

Hi I would advise you to contact IPVanish directly regarding their services and speed on their servers that they can provide. Regards

Hi This can depend on many reasons,due to Kodi version,add on that you were using and your internet connections that are one of many.Best way to test the playback itself is the youtube stand alone app where you can check the resolutions,see how your internet connections behave and quality of...

Hi If any problem do comes up you can always contact us on [email protected] by providing us amazon order ID together with your problem that you are experiencing with your box or a simple how to question . Currently live support is done through either phone line(top left corner on our...

Hi Please do wipe data/factory reset from recovery menu and after that reboot! You can take a look at the guide below,everything is explained step by step! https://droidbox.co.uk/how-to/accessing-your-droidboxs-recovery-menu/ Regards

Hi I was just interested in terms of technical issue what has been tried to resolve the problem? Thanks for the info.

Hi Can you please tell us exact model of the box(T8 mini i am assuming)and current version of the iOS device and name of the one that you are using? Also you can try to update the DroidBOX share app on your iOS device. Regards

Hi For this type of use keyboards such as i8 would be of better use. https://droidbox.co.uk/droidbox-i8-2-4ghz-mini-keyboard-53.html VIP Plus as an air remote do activate automatically cursor and using touch based in this case would be better use.Also regarding the dongles each device with the...

Hi If box is powered ON all the time please pay attention on the cords,wall outlet and surge protector use can be advise as an additional precaution for electrical malfunction/sudden changes. In terms of processes on the box you can use android assistant to clear cashe and close unused apps ...

Hi Can you tell us if you emailed us already regarding the issue and if so have you provided a link to the thread? Can you tell us which problem exactly from the thread you are referring to? It would be better to write us an email though . Regards

You can email us at [email protected] or contact us by phone or the live chat.

5mbs is already enough for the streaming .Freeze that occur is not connected with the internet speed but the buffer problem is and sometimes with larger files more than 5mbs for the streaming is required,but usually enough for streaming. Regards

Hi Please do wipe data/factory reset from recovery menu and after that reboot! You can take a look at the guide below,everything is explained step by step! https://droidbox.co.uk/how-to/accessing-your-droidboxs-recovery-menu/ When done do test video playback through stand alone youtube...

Hi If you are interested in an arranged call please do email us on [email protected] and provide us your order ID and link to the thread. Regards

Hi If the problem persist please do contact us directly on to the [email protected] and provide us the order ID together with the link to the thread. Regards

Hi Please ignore as the register function does not have a function activated at the moment. You can always contact us by phone number (TOP left corner on the website)and live chat(BOTTOM right corner)from 10AM to 5:30PM from monday to friday.Or you can write here or email us anytime if you...

Hi My advise would be to check their offices under contact page.By assuming that they are trying to provide world wide usage $USD would seem as a reasonable solution because of the world wide adoption. Regards