If you are not able to get the Home screen of the Box then you need to perform Factory reset on your Box to resolve the issue and there is no other way to fix it.
Follow the below link to factory reset your Box: https://droidbox.co.uk/how-to/accessing-your-droidboxs-recovery-menu/
Any ideas why it isn't rebooting then? Be much appreciated i have ordered a new box to replace it the xtreamer plus but would love to keep this for bedroom
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