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onjonone

New Member
Dec 7, 2015
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Hi everyone what does it mean when you go to OTA updates and on available updates it's States... error fetching update info: error communicating with server?

Does it mean that the box is up to date or something else please help.
 

David Savage

Well-Known Member
Aug 3, 2014
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Somewhere over the rainbow
Yes, droidBOX will put an announcement on there site and forum or if you are registered for emails then you will get an email.
If you get the message you mentioned then it normally means your up todate.

Hope this helps.
 

David Savage

Well-Known Member
Aug 3, 2014
2,631
993
113
Somewhere over the rainbow
If your box is more than a few months old and you haven't updated then you could do this to see if it helps.
Go to the two cogs and click here, now go apps and let it load. Now look for the OTA updater app and click here. Now force stop and then clear data and wait while it finishes.
Go back and try again see if this works, if you've updated in the last few weeks then you are fine. T8-S plus only...
 

onjonone

New Member
Dec 7, 2015
25
0
1
thanks for the information. I appreciate your time on this matter thanks. i'll carry on using the T8-S as it is
 

ChrisM

Guest
Staff member
Jul 15, 2014
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Cardiff, UK
ChrisMerriman.com
@onjonone Let us know the build/firmware that the OTA app stats is CURRENTLY installed on your device, we can double check if you're up to date. Also worth checking if the app has a menu button top right, if so, and you're using a network (ethernet) cable, check for an option to disable WiFi ONLY.