Hi. Has anybody had any buffering issues with the super hub 2 from Virgin media? Tried during the day yesterday no buffering but on a night time you can't watch anything. Do I need to open any ports to the imx6? I'm supposed to be on 152mb
Virgin media
- Thread starter Dave Cooper
- Start date
If some videos were plain refusing to play, I'd recommend turning off the WebSafe filters (login here - https://my.virginmedia.com/my-apps/websafe/overview.html and first turn off the Child Safe filter. If that doesn't help, you'll need to try turning off Virus-safe. Please note that doing so will reduce your online protection, but as Virgin has included some sites in their blacklist that aren't dangerous, this is the only simple approach. Please see http://store.virginmedia.com/discover/broadband/security/web-safe.html for an explanation from them regarding turning the system on).
It won't harm to try that first, you can always re-enable it if it doesn't effect throttling.
I can't see anything obvious that would need to be opened up here - http://help.virginmedia.com/system/...&LANGUAGE=en&COUNTY=us&VM_CUSTOMER_TYPE=Cable
One thing you could try is installing and running Hola - https://chrome.google.com/webstore/...ternet/gkojfkhlekighikafcpjkiklfbnlmeio?hl=en , setting UK as your location for XBMC (or whichever app you're using to watch online media). If Virgin are throttling certain activities, it is possible that Hola could bypass this, assuming Virgin aren't also throttling Hola based comms.
It won't harm to try that first, you can always re-enable it if it doesn't effect throttling.
I can't see anything obvious that would need to be opened up here - http://help.virginmedia.com/system/...&LANGUAGE=en&COUNTY=us&VM_CUSTOMER_TYPE=Cable
One thing you could try is installing and running Hola - https://chrome.google.com/webstore/...ternet/gkojfkhlekighikafcpjkiklfbnlmeio?hl=en , setting UK as your location for XBMC (or whichever app you're using to watch online media). If Virgin are throttling certain activities, it is possible that Hola could bypass this, assuming Virgin aren't also throttling Hola based comms.
Just checked there I have both of them turned off. I'm going to ring virgin and see if there are any issues as I have just moved from BT and had no problems with them.
If they (Virgin) claim the issue is not down to them, strongly reiterate that nothing in your set up has altered other than your (current 
) choice of ISP. Ask them to follow the logic of your statement step by step, and explain to you where they disagree.
Sometimes firstline support at an ISP either don't know about their company's bandwidth shaping policies, or are under instructions to deny they exist. Unless you signed up to a long term contract with them, if they don't want to assist you and carry out their own problem tracing, remind them you are free to shop around to other internet suppliers
(I've worked at an ISP previously).
) choice of ISP. Ask them to follow the logic of your statement step by step, and explain to you where they disagree.Sometimes firstline support at an ISP either don't know about their company's bandwidth shaping policies, or are under instructions to deny they exist. Unless you signed up to a long term contract with them, if they don't want to assist you and carry out their own problem tracing, remind them you are free to shop around to other internet suppliers
(I've worked at an ISP previously).