Update asking for eight key

[Beddy]

ive just updated my box it's asking for an eight key everytime I turn the box on and it's loaded. It won't let anything access the net without it.
I had live support earlier for a family box for the same problem and they sorted it. But can anyone help me on here for this box?

 

[27mark]

i had the same problem, used live support and they fixed it remotly in 5 minutes

 

[David Savage]

Yes this is a good idea, but not shore they are open now. You can try but normally office hours only.
Its the green box in the corner on the main site, the link is on the 1st page of this forum. The box will have chat or message in it.
Does your box still work ok.

 

[Beddy]

No xbmc loading or that. I have three boxes to sort the first one was sorted because they were open/online. I tried to do my box last night and won't do it without it.

 

[27mark]

the xbmc did not work for me but i could access kodi via the apps screen

 

[ChrisM]

Just so you know, the DroidBOX Share auth code request is totally unrelated to internet access or other apps. If future visitors have the same auth code request popping up, you can press the Go Back/Return key on your remote to close the request, then proceed as normal. To get the app re-authorized, grab us for a live chat during office hours, when you're next to the device.