Sorry if this is posted in the wrong area did not see my model listed. I bought three of these devices and am having issues with one of the three. It was one that I bought for a friend (who reimbursed me). Three boxes are identical for hardware other then the cases. This one box one day decided it was not going to connect via wifi one day, I showed up to see what was happening and found that wired it worked fine but wireless it did not. Working in the tech field I got approval from the person I bought it from to open it up and check the boards, found nothing dislodged,burnt, or broke inside of the device. I concluded that it needs to be firmware related so I once again talked to the person I bought them from and he said that I could factory reset the device. I tried that last night but still no avail and when I went back into Kodi it was completely different obviously a base version. All three came with wave media installed on them and I could not find a install for that one line.. I need help. Should/can u reformat these back, thoughts on the wifi crapping out. Help is greatly appreciated