Please check that the Micro SD Card is fully inserted and has no dirt on the contacts. Have you tried installing custom firmware on the device? If not then you could try that, there is a guide at https://www.droidboxforums.com/threads/rg300-custom-firmware-v271019.18025/ or email us at [email protected] with your order number and we can go over a few things and if needed we can set up a return for inspection. Thanks.
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