Q7 Stuck on start up screen

[DriverToo]

Hi

I have a model Q7 that is stuck on the Android start up screen. It won't proceed. I have tried pushing the reset on the bottom while starting and it gets to a screen where the Android bot is laying down with his chest open and an exclamation mark, but there is no menu so that I can reset to factory. Its just the bot in the middle of the screen. Does anyone have a suggestion on what I can do?

Thank you!

 

[Qaisir]

Hi

I have a model Q7 that is stuck on the Android start up screen. It won't proceed. I have tried pushing the reset on the bottom while starting and it gets to a screen where the Android bot is laying down with his chest open and an exclamation mark, but there is no menu so that I can reset to factory. Its just the bot in the middle of the screen. Does anyone have a suggestion on what I can do?

Thank you!

Did you follow the below video to factory reset your device:

If factory reset doesn't work then you can Email us on [email protected] with your Order details.