@mdj1965
Boot up please
Settings
Other tab
More Settings button
Scroll down to and click on Language & Input
Sounds like you may have turned off the on screen keyboard, so check under the Keyboard & Input Methods section for the Default entry, click it, and turn OFF Hardware physical keyboard.
Press the home button.
Click in the next text field you want to type into, and the keyboard will re-appear on screen.
IGNORE the numbers on your remote, just up, down, left, right and OK buttons.