New Member
Jun 14, 2018
Good morning everyone I need someone's help please, I have a mxq pro 4K and one day it asked me to update the systems so I did that and it crashed my box it will no longer go past the m box screen and doing the reset button on the back of it does not work nor does the factory reset button work does anyone know how to fix this problem because I really do not want to have to buy a new box and I literally had only used this box for maybe 2 weeks before this happened if anyone knows how to fix this problem please help me I would very much appreciate it.


Well-Known Member
Feb 26, 2015
I think the best bet is to contact the box supplier for help
If it is a Droidbox supplied imxq pro mini, use their online support or email them - contact details on the main Droidbox page.