@Nigelar, Ouch!! Tough stance there bro, no disrespect but your coming across lately a bit like your admin or speaking on behalf of DB in an 'official' capacity and possibly driving future customers away, fair enough he maybe didn't buy from DB on THIS occasion but nothing to say he won't in future or recommend possible friends/family especially if he can at least get his current device working with the help of the community here at DB
@Creeper1, as a rule and a good starting point it is helpful to post your exact device model number, the current firmware and android version you are running, what kodi version etc etc. The more specific device info and setup scenario the better for folks to try and help you okay