Mxq 4K Cannot connect using CAT5 ethernet cable

[Granville May]

Hi everyone
I have an MXQ 4K box that connects to wifi fine. Router is about 8 metres away. Up to 25mbs NBN fibre. Only get about 14mbs on media player. Ethernet option not available ie when I select ethernet and select Static IP, the connect button cannot be selected. Any suggestions? Or is the ethernet port busted? Cable connects to laptop fine.

Thanks in advance for any advice

 

[Nigelar]

When I connect my Droidbox by Ethernet it is just plug and go. Ethernet is automatically detected by some magic. I don't have to go through any rigmarole of selecting a static IP address, it just works.

 

[sblabs]

sounds like the dhcp on your router is not picking the box up maybe, try and set a static ip in your router forward it to your box. remember set the static ip outside the dhcp ip pool.

 

[Granville May]

Thanks sblabs.......I have it working now. I moved the router next to the box using the longer CAT5 cable to connect the router to the fibre to premises box....then used a shorter CAT5 cable to connect the mxq 4k android box to router which seems to jave solved the issue!

 

[Granville May]

When I changed cables ....the android box picked up the ethernet connection automatically