IPVanish connection problem

[David cowan]

hi, I have just got IPVanish and am using the app on a t8s plus. I have started it up and can’t get it to connect. Whatever server I choose and click connect the status is always “reconnecting”
The only one I have had as connected os if I choose London, even then it doesn’t show the graph at the bottom so I’m not sure it’s really connected as the IP address is the same.
Does anyone have any advice? I’ve not changed any setting, just the same as they were on startup. If it makes a difference I have downloaded the latest firmware yesterday so I’m up to date

Thanks

 

[angela]

Hi, Do you mean latest firmware for your box or the IPVanish app, the latest for the IPVanish app is version 3.1.0.2840, check to make sure your on that version, if not go to the play store and update it.

 

[David cowan]

Hi, Do you mean latest firmware for your box or the IPVanish app, the latest for the IPVanish app is version 3.1.0.2840, check to make sure your on that version, if not go to the play store and update it.

I meant the droidbox, I will check IPVanish and let you know

Thanks for the reply

 

[David cowan]

You were correct Angela, it wasn’t the last wet version. All working now. Thanks again

 

[Alexa Anthony]

Hi, Do you mean latest firmware for your box or the IPVanish app, the latest for the IPVanish app is version 3.1.0.2840, check to make sure your on that version, if not go to the play store and update it.

I don't think so updating the firmware will solve the problem.