First time problemer and no expert so please be gentle. I've got a T8-S Plus about a year old. HDD and downloads were working fine until I had to do a factory reset, then I downloaded last latest software update. I re formatted HDD created folder for downloads and configured addons to it. (not Exodus, download configure doesn't work full stop?....). Downloads start and "appear to happen but "disappear". I can see HDD and folders in ES Explorer but no downloads including internal memory. I ideas? Thanks.