Beware fragile units T-8s plus

[Paul990]

Second problem with box but a major one this time. First one was no wifi so was getting ready to return Monday and what happens sitting there watching a film and bang POWER CUT and what do you know now just the blue light and nothing else. tried reset on side but to no avail so will defiantly be going back now sorry guy's nice box but just to fragile.
Will find what next door neighbours one like to see if thats still working as he has same box

Forgot to mention all my plugs sockets are surge protected.
We have a few power cuts during winter months here and yes all my other Android boxes are working fine

 

[Parks]

Second problem with box but a major one this time. First one was no wifi so was getting ready to return Monday and what happens sitting there watching a film and bang POWER CUT and what do you know now just the blue light and nothing else. tried reset on side but to no avail so will defiantly be going back now sorry guy's nice box but just to fragile.
Will find what next door neighbours one like to see if thats still working as he has same box

Forgot to mention all my plugs sockets are surge protected.
We have a few power cuts during winter months here and yes all my other Android boxes are working fine

You have me a bit worried, I've got one ordered.

Sent from my SM-T700 using Tapatalk

 

[Qaisir]

Hello Paul,

Have you followed the below video properly to factory reset your device:

Also make sure that there is no USB device attached to device while factory resetting it.
Also try to change HDMI cable and see if that works.

Hope it helps you out.

 

[Qaisir]

You have me a bit worried, I've got one ordered.

Sent from my SM-T700 using Tapatalk

You don't need to worry about your device, if you face any kind of problem you can Email us on [email protected] or you can call us on UK +44 (0) 2037406830 and we will provide you full support.

 

[Paul990]

Yes i have done all that
Done that to try and get wifi going just before Christmas so i am getting very clued up on these devices now
spoke to neighbour his one is fine so just mine thats gone t*ts up

 

[Paul990]

Hello Paul,

Have you followed the below video properly to factory reset your device:

Also make sure that there is no USB device attached to device while factory resetting it.
Also try to change HDMI cable and see if that works.

Hope it helps you out.

Please tell me how changing HDMI lead will bring the box back to life.
I would like to see that one no clock or word boot showing when first turned on

You have me a bit worried, I've got one ordered.

Sent from my SM-T700 using Tapatalk

Don't worry they are a good device i was just the unlucky one who has had this sort of trouble with it

 

[Qaisir]

Yes i have done all that
Done that to try and get wifi going just before Christmas so i am getting very clued up on these devices now
spoke to neighbour his one is fine so just mine thats gone t*ts up

You can Email us on [email protected] with your Order details and we will check it out.

 

[Paul990]

You can Email us on [email protected] with your Order details and we will check it out.

Email already sent today box will be sent back to you tomorrow with all details

 

[ChrisM]

As a personal note from me, rather than an official DroidBOX response, if your surge protector was in place and the DroidBOX went down, it might be time to think about replacing the strip, or at least relegating it to a simple mains adapter for less sensitive equipment. http://www.howtogeek.com/212375/why-and-when-you-need-to-replace-your-surge-protector/
If yours is pretty new, feel free to ignore that entirely!

 

[Paul990]

The surge strip's that I have are all only about 1 year old