Hello @kcbc
Can you go into your Apps>Es File Explorer and see if it shows your External USB flash drive.
If you are not able to find your USB drive there in Es File Explorer then format your USB drive to FAT 32 format and then try again.
Hello @KAREL
Make sure that Password you are entering is correct, check upper case/lower case letters
Also try to switch to Ethernet if possible and see if that works
If you are still not able to connect your Box to your WIFI then try to factory reset your box by following the below video...
Hello @sherry
Currently there is no new update available for T8-S device but if there will be any future update for T8-S then DBX will definitely inform you.
Also you can update Kodi on Android side to the latest version by uninstalling current version and reinstalling the latest version but...
Hello @Daryl Dale
You need to first format your SATA HDD on OpenELEC side as per the above Video and then switch back to Android side.
Once you are on Android side you need to go into Apps(circle with six dots), then go into Es File Explorer and there you can see your internal SATA HDD.
Hello @Ray(str)
Can you try to update your device with the new update available in OTA updater and see if that resolves an issue.
You can follow the below link to update your Box:
https://droidbox.co.uk/how-to/how-to-update-t8-s-plus-droidbox/
Try turning off VPN and see if it works. Additionally you can try uninstalling and reinstalling Kodi 16.1 and see if that helps.
Check if other apps work on android side, check mobdro, showbox see if they work.
Hello Pat, Can you try using different TV and see if it shows up the display or try using a computer monitor that will also work.
Once it shows up the display change the display settings from auto to manual and set it to 720p and again connect to your Bravia and see how it works.
I know it can be a pain but there is also a general outlined process that droidbox needs to follow and they will make sure that your device is back up and running asap.
And if you have sent a reply to email as directed DBX will go ahead with you from there.
Hello @Bollocks77
At the moment T8-Mini is up to date and the latest update has been released only for T8-S PLUS, if there will be any future update for T8-Mini then DBX will inform all its customers.
Hello @Cloin
Last update for T8-S was released in April 2016 which updated T8-S Android side from Android Kitkat to Lollipop but OpenELEC was still running on Kodi 15.2 and currently there is no (newer) update available for T8-S, if there will any future update for T8-S then DBX will definitely...
Hello @getyers
Currently there is no update available for T8 and T8-S and if there will any future update for T8 or T8-S then DBX will definitely inform its customers.
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