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Hi there, you should try following solution - https://droidbox.co.uk/blog/uk-isps-blocking-content-how-to-remove-2/

Once you reach the text field for entering the text, the on screen keyboard should popup, from where you should be able enter the text.

Hi there, try the factory reset using the recovery console

Hi Gwyn, We would not recommend you to use any of Android boxes with non HDMI slot. You won't get satisfactory quality of image...

Hi there, Lollipop is not yet officially supported by DroidBOX

For removing Android apps go to Settings - Apps - select the unwanted app and press Uninstall. To Clear XBMC addons - > go to Settings ->Apps -> XBMC and select Clear Data

Looks like you updated showbox to most recent version which is bugy. You might need to reinstall ShowBox in order to get it working.

Hi John, can you contact our support team and they will provide you with information on how to return the device as we can't fix that remotely.

Hi Dan, looks like you installed Kodi or Gotham on iMX6 which is not officially supported. can you try to go into the XBMC settings and select Advanced mode, then Playback and enable libstagefright decoding and disable all other available ones.

Does it freeze in XBMC only? If yes, try to clear XBMC Data folder - Go to Android Settings -> APPS -> XBMC and select Clear Data. Then Open XBMC and go to Videos -> Addons -> DroidBOX Wizard and select addons pack for DroidBOX X7...

If you get issues with your addons you can try to clear XBMC Data folder and then rerun the DroidBOX wizard to get most recent addons. That works in most cases.

Hi there, did factory reset help you?

Hi there, bad news: TVCatchup no longer works on XBMC. I will keep looking for any news on an update for this, but for now it no longer works. https://seo-michael.co.uk/how-to-install-and-setup-tvcatchup-with-epg-for-xbmc/

Hi Andy. You need to go to settings -> Apps -> XBMC. Then select "clear data". After data get cleared. Go to XBMC ( you should get "Running for first time" message) and once you are in XBMC go to Videos-> Addons -> DroidBOX wizard and run addons pack for DroidBOX iMX6. That should fix buffering.

Hi Danny, when did you buy the device? What version of XBMC have you got installed?

Hi there, Yes you should use the Addons pack for DroidBOX M8/S82. we will update text soon.

Hi there, can you check what internet speed do you get with it by visiting speedtest.net website? As well we do advice to get most recent updates for XBMC via wizard addon - https://droidbox.co.uk/blog/how-to-use-the-droidbox-wizard-add-on-in-xbmc/

You might need to check your device for viruses using Antivirus apps which are available through the google play. Try Avast Antivirus - https://play.google.com/store/apps/details?id=com.avast.android.mobilesecurity&hl=en

Hi there. you contacted at the end of the day, that's why it took longer to get replied. I checked the records and looks like we have updated the firmware and replaced the power adapter which was dead. As well we tested the XBMC to be fully functional. From the video you sent looks like you need...

Hi there, In the most recent KitKat 4.4.2 firmware we released for X7/X7 Ultimate on screen keyboard is automatically disabled when hardware keyboard is attached. Please follow these simple steps to have your on screen keyboard enabled. Go to Settings. Scroll Down to Language & input and...