Showbox, video cannot be played

[Glen Bennett]

I get getting message "sorry video cannot be played" some evenings i get to watch one episode of a show then when i try to watch the next i get this message. If i then try to watch a movie get same message. Tried turning off and rebooting. Any ideas please.

 

[Nigelar]

1. Are you using the android version or the kodi version?
2. Are you streaming or trying to watch back a video you previously downloaded?

 

[Glen Bennett]

I am using version that was preinstalled and i am streaming. Sorry not very experienced.

 

[Nigelar]

It may be a temporary server problem.
If you were trying to view downloaded videos that error sometimes occurs if there is problem reading the video format hence my question.
You could try an uninstall and reinstall from the .apk (normally in the downloads folder).
Is your version auto updating? What version number do you have?