Latest OTA update issue

[Mark Stradling]

I have my v2 box with 4k UHD output, but since I've upgraded to the latest version, via OTA, I have a maximum resolution of 1080p. There is no longer the option to choose anything higher. Is this intentional or is there something wrong?

I specifically upgraded from the v1 to v2 box so that I could output 4k and now this is lost

Thanks

LibreELEC version 8.0.2.001

 

[Nigelar]

I know this is an obvious question but is your tv a 4K one?

 

[Mark Stradling]

I know this is an obvious question but is your tv a 4K one?

Haha yeah! I had 4k working before the OTA update

 

[Nigelar]

The first thing I would try would be to set hdmi auto detect resolution to off and see if it forces more resolutions to appear in the drop down list.

 

[Mark Stradling]

The first thing I would try would be to set hdmi auto detect resolution to off and see if it forces more resolutions to appear in the drop down list.

Where is that? I'm using LibreELEC and not noticed that setting before

 

[ChrisM]

@Mark Stradling I think Nigelar had thought you were in Android.
Can you open the File Manager (click the * top left in Kodi's homescreen) click on Profile directory, then long click and rename GUISettings.xml to something else. I normally just remove the "l", so it is easy to rename back to the original (if this doesn't help, that is). Reboot and check if 4K is available now.

If this does work, there may be a line in the XML file that could be commented out/removed, leaving the rest of the settings in place.
If you encounter issues with the interface after renaming the XML file, leave it turned on, and pop over to a PC, connect to the device via Windows Explorer and rename the XML file back again. https://droidbox.co.uk/how-to/copying-files-to-and-from-libreelecs-storage/ , reboot and things should go back to normal.

 

[Mark Stradling]

Hi Chris, this didn't help I'm afraid. I've attached my guisettings.xml file (just in case it's of use)

I've looked through and the 4k resolutions are listed, but I don't know if anything there is stopping these being offered as options.

 

[sblabs]

I set up my v2 box up for my uncle yesterday, i had the same problem in LE but i booted to android then booted back to LE and it auto detected the 4K output.

 

[ChrisM]

Thanks for the info @sblabs , @Mark Stradling Just in case you very rarely pop back into Android, could you try that (switch to Android, then switch back to LE again) please?

 

[Mark Stradling]

I'd already tried booting to android and this had no effect. I've just downloaded 1.1.6 OTA update and am reinstalling this now from an SD card. I'll start in Android first and see if this helps

UPDATE - Seems to have resolved the issue! Appreciate the help and suggestions, thanks