Has anyone had trouble with the box constantly freezing and you have to unplug the power cord several times to get it to unfreeze. I can leave it turned off all night and turn it on first thing in the morning and it freezes up and won't do anything. Once I get it unfroze we can watch for half hour to hour and turn off and come back to watch again a few hours later and turn on and go through the same thing over again. I just received the box on May 4th, so this is all new to me and I'm wondering if anyone else is having this problem or if something is wrong with the Droidbox.
Help T8-S Plus V2
- Thread starter Tabitha
- Start date
you need to try to get a wired connection wireless Internet barely works let alone with a 12mg service. slow Internet can lock a box up solid
Thank you for the information. I will definitely try this and hopefully it helps. Do you think that would freeze my box up by just turning my box on with having just the wireless connection? It does it by just powering the box up. It will freeze on the main screen with the word boot where the clock is.
that part you might have to do a restore on the box with how new it is i would contact droidbox support right away and see what they say
This is a problem discussed in another post only cure I have found is to change launcher
Sent from my Swift 2 Plus using Tapatalk
Sent from my Swift 2 Plus using Tapatalk
12mbps wireless is enough for these boxes @SmokingElectronics. My spare boxes both run wireless at around 8mbps and are fine. Main box is Ethernet connected though.
Hi
Please do wipe data/factory reset from recovery menu and after that reboot!
You can take a look at the guide below,everything is explained step by step!
https://droidbox.co.uk/how-to/accessing-your-droidboxs-recovery-menu/
When done do test video playback through stand alone youtube app,web browsing ,Kodi offline and online playback etc.
Please do let us know if the problem still persist.
5mbs is already enough for the streaming .Freeze that occur is not connected with the internet speed but the buffer problem is and sometimes with larger files more than 5mbs for the streaming is required,but usually enough for streaming.
Regards
Hi
Can you tell us if you emailed us already regarding the issue and if so have you provided a link to the thread?
Can you tell us which problem exactly from the thread you are referring to?
It would be better to write us an email though .
Regards
Hi
I was just interested in terms of technical issue what has been tried to resolve the problem?
Thanks for the info.
They both kicked out midway through watching something. First box i tried a full reset and a download that droidbox sent me. That box was 24hrs old. I got sent a 2nd box that lasted 48hours then boited back to Droidbox launch screen and stayed there. I boxed it up as wasnt messing about. The box should be with them now so just waiting on refund so i can buy a box that actually works.
Sent from my SM-G935F using Tapatalk
Sent from my SM-G935F using Tapatalk
Hi
This can depend on many reasons,due to Kodi version,add on that you were using and your internet connections that are one of many.Best way to test the playback itself is the youtube stand alone app where you can check the resolutions,see how your internet connections behave and quality of the streaming(buffering)in general.
Also please do take a note that due to Kodi v16 and v17 being different that some add ons are not cross compatible and may not behave well on one or another.
Can you tell me which boxes have you owned so far so i could know how to advise in the box selection that would best fit for your use?
Regards