Kowboi

New Member
Feb 14, 2017
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As my title implies I have a MXQ model number SMS01 and it has a digital signage app (Starmont) that won't allow me to uninstall it or even go to the main android home, it doesn't even have google play. What can I do?
 

Nigelar

Well-Known Member
Feb 26, 2015
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Is the box supplied by droidbox?
All android droidboxes come with google play already installed.
If it isnt a dbx my first piece of advice would be to try a factory reset to see if that cleans things up a bit and resets to a clean start. Hopefully you will get back to a default state with whatever apps were installed with the original firmware.
I'm sorry i have no idea what a digital signage app is.
Normally you would uninstall an app from the android settings - apps menu.
How did the app get on the box in the first place?
 

ChrisM

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Staff member
Jul 15, 2014
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Cardiff, UK
ChrisMerriman.com
Check your Settings area (worth going to More Settings if available), for Security then Admin, or similar. If the signage app has any entries, try removing the tick, a reboot for good luck, then try uninstalling the app again.