I got my DroidBOX from Amazon UK so I'll search out the order number and attach a delivery note if that's OK.
I have an SD card I can use for the process. I guess a full wipe and reset will be needed to do a reflash so is it possible to save the full config of the box including apps and all? I...
I've been running 'Nova' for about a month and get exactly the same issues. Sometimes requires two or three power off's from remote to get box up and running properly. Had the same issue with standard DroidBox launcher.
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