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Hi thanks for the reply; I was already performing your above process to the letter. However, I have just tried this again from home on my own DroidBox, remote connecting in via TeamViewer 10.0.47484. Connection is established, DB user clicks 'Allow' to both prompts, but then on the connecting...

Hi there, after what was initially a very steep learning curve I'm really coming to love DroidBox. I bought the T8S for my father who lives abroad and I'm trying to help him with a buffering issue. He is totally none technical, so I'm trying to use QuickSupport to help him through the process...