Search results

I went through the whole factory reset process this morning. To no avail the SSD still unmounts right after I get the message that it was a successful format for internal storage. So I am using it outside my box as usb storage at the moment. Still waiting on the email support...strange thing...

Hey Chris, got a question. Is one setup advantageous over the other? That is, removable/potable vs internal storage. Since I am able to get the DroidBOX to recognize my SSD as a usb drive and not an internal drive...maybe I should just leave it as a portable drive. I would still close it up...

Hey, so is it possible that the power supply I have doesn't put out enough Amps in order to run the DroidBOX and the SSD. I will have to check around here to see if I have one. I know it must put out at least the same but can it be 3A - 4A output?

My SSD dismounts immediately after formatting in Android. I get the message that it is a successful format for internal storage and then it dismounts. I am hearing about something going on with the cable and NEW upgraded ones are showing success keeping the SSD mounted. But how do I get the...

How do I do a full system backup? Is there a good application that will handle it for me? Also, will that backup include my Kodi build?

If I go through this factory reset on my T8-S Plus will I lose all of my data such as photos, music and videos? I was suggested by DroidBOX help to go through this process in order to get the unit to NOT DISMOUNT my SSD drive, possibly. I don't want to make matters worse by doing an...

If I do a factory reset won't I lose all my data that I have including all my apps and settings. How do I do a complete system back up before I do a factory format.

They want me to go through the song and dance. Do a factory reset and then do some other items they specified.

Yep, I got a response today and they want me to go through the hoops up to and including doing a factory reset and reformatting all over. Seems like a waste of time to me considering I don't think it is a software issue. All they have to do is watch the video or view the pdf and they will see...

I am attaching screen shots of the drive fail that I am experiencing in my DroidBOX. I believe that a new SSD cable would resolve the issue. Please view the attached file. You may view the file online at

Hey David, I have tried unplugging and reconnecting several times. That works initially and then it says that the drive has been removed. I really think it is the cable issue. I did try the tech support once before and it was very tedious with no success. In the end, the guy told me to...

How do I get the new cable for my T8-S Plus V2? My SSD keeps unmounting and says that it has been removed. I have looked at the forums, blogs and youtube videos. I have formatted and reformatted my SSD numerous times and it continues to dismount. I have contacted the website and spoke with...

How do I get the new cable for my T8-S Plus V2? My SSD keeps unmounting and says that it has been removed. I have looked at the forums, blogs and youtube videos. I have formatted and reformatted my SSD numerous times and it continues to dismount. I have contacted the website and spoke with...

My Seagate 1tb ssd keeps bumping off. I have the t8 plus v2. I have formatted the Seagate using my laptop in exfat and formatted it using elec. Both times, when I booted up the droidbox the Seagate drive would briefly (like 1/10 sec) show then go away. Actually, I was on chat support last...